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LibraryWorks Webinar: Dealing with Hostile and Potentially Dangerous Library Users (and Staff) Behaviors
LibraryWorks Webinar: Dealing with Hostile and Potentially Dangerous Library Users (and Staff) Behaviors
CLRC is offering our members up to 20 seats at the upcoming LibraryWorks Webinar, Dealing with Hostile and Potentially Dangerous Library Users (and Staff) Behaviors. Good manners and a friendly demeanor will ensure that frontline library personnel can handle most library customer issues. But what if being courteous is not enough? Do you and your […]
Free
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