BEGIN:VCALENDAR VERSION:2.0 PRODID:-//CLRC - ECPv6.3.5//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:CLRC X-ORIGINAL-URL:https://clrc.org X-WR-CALDESC:Events for CLRC REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20190310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20191103T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20190813T160000 DTEND;TZID=America/New_York:20190813T173000 DTSTAMP:20240329T024049 CREATED:20190710T135447Z LAST-MODIFIED:20190710T135447Z UID:53496-1565712000-1565717400@clrc.org SUMMARY:Webinar Viewing Party: Security for Rural Librarians DESCRIPTION:Join us at the Mid York Library System office to watch the webinar\, “Security for Rural Librarians: Staying Safe at Work When Help is Far\,” together! \nWebinar Description: \nIf you define yourself as a Rural Librarian\, see if these scenarios sound familiar: \n\nA man comes in and asks you for the time. You tell him and he nods and goes to sit at a nearby table\, where he just stares at you for the next two hours…\nA female comes in and tells you she is living on the streets. She asks if she can use your restroom. She goes inside and locks the door. An hour later and she’s still in there…\nA group of local teenagers come into your library and start messing with your displays\, rolling the books carts around\, and making noise. You ask them to leave and they refuse…\nA man who is angry at the county comes into your library to ask you for legal advice. When you tell him you cannot give him that type of help\, he takes a gun out of his backpack and places it on the counter.\n\nIf you work in a city or county library in an active neighborhood in a larger community\, you would know how to address each of these by getting help from a co-worker\, by asking a supervisor to speak to these people\, by disengaging and doing your work at another part of the facility\, or even by going into a back room and calling the police from a safe place. However\, if you work in a rural library location – which can be defined as having a police or sheriff’s response that could be 20 minutes to an hour away\, working alone in the building\, or working in a one-room facility\, with only one way in or out – these options aren’t always available. \nThis webinar is here to help. \nThis webinar program is for all library employees who work in rural areas\, as well as the library leadership that supervises these facilities\, especially from a distance. \nLearning Objectives: \n\nKnow how and when to use “high-risk customer service skills” with difficult or challenging patrons.\nBeing firm\, fair\, consistent\, reasonable\, and assertive in your application of your Code of Conduct.\nTrusting your intuition when working alone. Should you stay or go?\nSetting up help systems: phone trees\, code words\, exit and evacuation plans.\nImproving your physical security: panic alarms\, OC pepper spray\, better door hardware\, remote locking devices\, safe rooms.\nThe value of Security Incident Reports.\nHow to get better results from your law enforcement agencies.\n\nAbout the Presenter: \nDr. Steve Albrecht has trained library audiences for 19 years. In 2015\, the ALA published his book\, Library Security. He holds a doctoral degree in Business Administration\, an MA in Security Management\, a BS in Psychology\, and a BA in English. He is board certified in HR\, security\, coaching\, and threat management. He worked for the San Diego Police Department for 15 years. He has written 21 books on business\, security\, and criminal justice subjects. URL:https://clrc.org/event/webinar-viewing-party-security-for-rural/ LOCATION:Mid York Library System\, 1600 Lincoln Ave\, Utica\, NY\, 13502\, United States CATEGORIES:Continuing Education,Webinar Viewing Party ATTACH;FMTTYPE=image/jpeg:https://clrc.org/wp-content/uploads/2019/07/security-department-1653345_640-rectangle.jpg ORGANIZER;CN="Rebecca Kluberdanz Honsinger":MAILTO:rhonsinger@clrc.org END:VEVENT END:VCALENDAR