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Bullying is a social phenomenon in which the bystanders, leaders, and organizational culture all play a role. It has emotional, psychological, and financial costs to targets and the business. In this course, workplace bullying expert Catherine Mattice helps HR professionals, leaders, managers, and supervisors put a stop to workplace bullying.
She defines the key differences between conflict, harassment, and bullying, and helps you assess the prevalence of bullying in your organization. You’ll learn the importance of stepping in to stop it, and coaching those identified as bullies. Catherine also highlights the role leadership plays in exemplifying the right behavior and being transparent about supporting a healthy workplace. To create a positive workplace that’s free from bullying, she suggests a healthy workplace corporate policy, tying positive behavior to corporate values, ongoing training, and the use of performance management.
Topics include:
* Bullying vs. harassment vs. conflict
* The costs of workplace bullying
* Assessing the prevalence of bullying in your organization
* Stepping in to stop bullying
* Implementing a corporate policy
* Implementing training programs
* Leading a culture change initiative to effectively prevent bullying
View this entire How to Handle Workplace Bullying and more in the lynda.com library.
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