In this webinar, we examine the elements of difficult conversations and why we struggle to communicate. We’ll discuss methods you can use to prepare yourself for having a difficult conversation to increase the likelihood of a positive outcome. We’ll also touch on difficult conversations in the workplace like how to have difficult conversations with your […]

In this webinar, we discuss how to identify the pitfalls of dysfunctional teams and how to avoid those to create a communicative, motivated team. This training will touch on pitfalls that many teams fall prey to and how to avoid those as team leaders and team members. No matter the role you play in your […]

This webinar takes a deep dive into stakeholder interests and motivation and the challenges to communicating with different stakeholder groups. We will focus on how to strategically communicate the impact of library services and resources to a variety of stakeholder groups. Learning Objectives Attendees will learn how to use stakeholder mapping and targeted activities to […]